Business Operations Specialist(6292)

Overview of Role
We are seeking an enthusiastic colleague to join our Business Operations team in San Jose. This position involves collaborating with our dynamic customers, North America Sales, and TSMC fabs in global locations to tackle daily business operational challenges. You will report to the Manager of the Business Operations Support team, and the job is based in San Jose, CA. Our work schedule follows a hybrid model, requiring you to work four days in the office, with potential early evening hours.

Responsibilities

• Partner with Account Managers to establish new accounts and business engagements
• Coordinate and execute daily business operations, business transactions, and sales data analysis
• Participate in customer business review meetings, conference calls and customer visits
• Manage customer order delivery schedule and order loading capacity planning
• Execute shipments in compliance with global export regulations
• Maintain client relationships and respond to customer inquiries regarding order delivery status, shipments, RMA, and other concerns
• Collaborate with TSMC cross-functional teams in the US and global locations on manufacturing and supply chain logistics progress
• Perform other duties as assigned, including sales system enhancement projects, B2B activities, post-sales service, and consigned material reviews

Minimum Qualifications

• Bachelor's degree from an accredited university in business or a related field
• Minimum of 2 years of relevant experience, ideally within the semiconductor industry, sales support, or supply chain sector.
• Strong data analysis and Microsoft Office skills (Excel, Word, and PowerPoint)

Preferred Qualifications

• Ability to track multiple processes concurrently, prioritize work, and meet deadlines
• Attention to detail and accuracy in sales data transactions
• Strong interpersonal skills, enabling effective teamwork and relationship-building with customers
• Exceptional critical thinking and problem-solving skills
• Experience in manufacturing and supply chain management is a plus
• Conversational proficiency in Mandarin

Company Description

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world’s leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

Diversity statement

TSMC North America, Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at G_Accommodations@tsmc.com. TSMC confirms to all applicants its commitment to meet TSMC’s obligations under applicable employment law. Reasonable accommodations will be determined on a case-by-case basis. 

Pay Transparency Statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays an annual base salary between $67,000 and $110,000 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location.

TSMC’s total compensation package consists of market competitive pay, allowances, bonuses and comprehensive benefits. We also offer extensive development opportunities and programs.