Account Manager/Technical Manager (5488)

Account Manager (5488)

Overview of Role 

This essential role as an Account Manager is responsible for managing current business and relationships as well as to develop plans and strategies for sales growth. You will report to the Deputy Director of Account Management – East Cost in Boston, MA. The role is critical in ensuring our continued success; the ideal candidate must provide execution of sales plans to generate sustainable growth and drive customer satisfaction. TSMC is currently operating in a hybrid work schedule with 4 days in office. 

Responsibilities

• Process management from customer engagement, engineering projects, tape-out, initial ramp to production, and responding to issues and escalations timely
• Coordinate with various TSMC departments to resolve problems and meet customers’ needs in development and production to win customer satisfaction
• Drive demand creation and fulfillment, including demand forecast and order fulfillment
• Perform market and cost analyses to help customers, and TSMC selects cost-effective solutions and technology
• Develop all levels of customer relationships to leverage influencing and leadership skills to secure support within TSMC
• Foster one-team spirit and influence cross-functional teams in different time zones and locations

Minimum Requirements

• Bachelor's degree or above in Electrical Engineering or similar engineering disciplines
• Minimum 15+ years of experiences in Sales, Marketing, Business Development, or Foundry Management
• Thorough knowledge of semiconductor technology, process, and operations expertise and experience working with fab process integration and customer management
• Excellent communication; capable of articulating complex concepts and solutions
• Ability to travel (international and domestic) up to 10% in a year

Preferred Requirements

• Experience in Sales, Marketing, Business Development, or Foundry Management within the semiconductor industry
• Comprehensive knowledge of semiconductor design with experience in working with product engineering
• Self-motivated and detail-oriented; capable of prioritizing and multi-tasking in a fast-paced environment
• Ability to work both independently and as a team player 

Company Description

As a trusted technology and capacity provider, TSMC is driven by the desire to be:

• The world’s leading dedicated semiconductor foundry
• The technology leader with a strong reputation for manufacturing excellence
• Advancing semiconductor manufacturing innovations to enable the future of technology

TSMC pioneered the pure-play foundry business model when it was founded in 1987 and has been the world’s leading dedicated semiconductor foundry ever since. The Company supports a thriving ecosystem of global customers and partners with the industry’s leading process technologies and a portfolio of design enablement solutions to unleash innovation for the global semiconductor industry. With global operations spanning Asia, Europe, and North America, TSMC serves as a committed corporate citizen around the world.

In North America, TSMC has a strong sales and service organization that works with customers by helping them achieve silicon success with cutting-edge technologies and manufacturing excellence. The Company has continued to accelerate its R&D investment and staffing in recent years and is expanding its manufacturing footprint to support customer innovation with 3D IC technologies and optimal manufacturing capacity.

For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations, TSMC North America may have to obtain export licensing approval from the U.S. Government for certain individuals.  All employment is contingent upon TSMC North America obtaining any export license or other approval that may be required by the U.S. Government.

Diversity statement

TSMC North America is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at G_ACCOMMODATIONS@TSMC.COM. TSMC confirms to all applicants its commitment to meet TSMC’s obligations under applicable employment law. Reasonable accommodations will be determined on a case-by-case basis. 

Pay Transparency / Benefits statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays a base salary between $126,000 and $192,500 per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location. TSMC’s total compensation package consists of market competitive pay, allowances, bonuses, and comprehensive benefits. We also offer extensive development opportunities and programs.