IT Technician

Experience TSMC Washington where technology leaders are constantly innovating, manufacturing to perfection, and collaborating with customers to achieve greatness. Witness the action-packed team in motion as they strive to maintain their position at the forefront of the industry. 

We are currently seeking a qualified Technician for our IT department. The position requires strong proficiency in both hardware and software computer systems, with the ability to maintain and restore office and Fab IT systems to ensure seamless 24x7 factory operation support. The Technician will be expected to carry an phone/pager while on duty, serving as the first-line responder to address user issue escalations and system alerts. Additionally, the position requires a willingness to work inside a clean-room environment for up to 12-hours per shift.

The salary range for this role is $23.44 to $33.98 with a typical starting rate of $27.00 per hour.  The final offered salary will be determined based on the selected candidate’s qualifications.

The role is usually designated for a compressed work week schedule of 12-hour day or night shifts, where the employee works for 3 days one week and 4 days the following week, and is required to work 100% on-site.

 Responsibilities include: 

• Responsible to perform first line issue identification and recovery of the factory automation system following procedures. 
• Help to maintain and improve existing fully automated factory system functionalities by working with engineers and users on system testing and upgrade.
• Answer helpdesk calls to help internal users with questions and problems concerning computer systems, hardware, and software.
• Assist IT engineers working on special projects and assignments.

Requirements:  

• All applicants must possess legal authorization to work for any employer in the United States, and the employer cannot provide sponsorship or take over sponsorship of an employment visa at this time.
• AS or AA in Technology/Engineering related field.
• 1-2 years Helpdesk, PC tech support, or network experience.
• Proven troubleshooting and problem solving skills.
• Team player with flexibility, positive attitude, and open mind to learn new technologies.

Benefits:

• Annual Profit-Sharing Bonus & Long-Term incentive bonus eligibility
• Referral Bonus Program pays $500+ per referred new hire
• Tuition Assistance Program up to $5,250 per year
• Affordable Medical, Dental, Vision insurance                                                                                           
• 10 recognized holidays per year  
• 401(k) with Employer Match
• Paid Time Off (starts at 120 hours/year)
• Employee Stock Purchase Plan

On-Site Amenities:

• Cafeteria & Break Rooms                               
• On-site Fitness Center                                         
• Rec Room                                                 
• Onsite Services (business library, postal drop with stamp purchases, internet access at designated kiosks)

Equal Opportunity Employer

TSMC Washington, LLC is an equal opportunity employer committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.  We are committed to treating all employees and applicants for employment with respect and dignity.  If you require assistance and/or reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify our recruiting team at recruitingwa@tsmc.com.