JASM - IT - Service Center Operator (5170)
IT Service Center Operator is responsible for managing and maintaining the information technology (IT) systems within fab.
The duties include monitoring computer systems on production lines,
troubleshooting technical issues, performing system maintenance, and generating reports as needed.
ensure integration between production equipment and IT infrastructure to maximize productivity and efficiency.
Responsibilities
（Immediately after hiring)
1. Performs defined tasks per documented instructions/processes (SOP).
2. Monitors and manipulates alarms handling.
3. Executes system fast recovery and unexpected system event handling.
4. Maintains operations by monitoring error and making adjustments in the process.
5. Responds to incoming telephone calls, and email inquiries from internal users (Fab User) regarding fab system-related problems.
(Scope of change)
There is a reassignment to the work specified by the Company.
Minimum Qualifications
1. High School or Associate degree (or other 2-year degree) in computer processing technology or related fields.
2. Experience in an information technology environment
3. Language Skill (Chinese,Japanese,Engnish).
4. Knowledge of modern operating systems, networking, and Office software
5. Documentation skills
Preferred Qualifications
1. Good interpersonal skills.
2. Ability to work in high-pressure situations
Working Conditions
1.Location - （Immediately after hiring) 4106-1 Haramizu, Kikuyou-machi, Kikuchi-gun, Kumamoto, 869-1102 (Scope of Change) Location determined by the Company
2.Working Days & Hours - 3 day-on, 3 day-off shift (D-shift 7:20AM~7:20PM, N-shift 7:20PM~ Next day 7:20AM)
3.Benefits, Welfare - Health insurance, Employee pension, Employment insurance, Industrial accident compensation insurance, Pension plan, Retirement allowance plan, Annual leave, 4.Commuting allowance: Actual expenses (maximum 50,000 yen/month), Housing allowance (In accordance with company's regulations)
5.Business Holiday - Saturdays, Sundays & Holidays, Vacation regulations：GW vacation, Summer vacation, Year-end and New Year vacations
※Follows the vacation regulations according to the company calendar
6.Recruitment Process - 2-3 interviews+ Aptitude Test→ offer