Onboarding Specialist

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate its leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading-edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.  

As an Onboarding Specialist supporting Talent Acquisition, you will demonstrate a strong sense of reliability, high attention to detail, and a welcoming attitude that embodies our core values – Integrity, Commitment, Innovation and Customer Trust.  

The Onboarding Specialist is dedicated to the operational execution and administrative tasks required to transition selected candidates into fully onboarded employees. Working directly alongside the Talent Acquisition (Recruiting) team, this role is primarily focused on the generation of employee identifications, system data entry, pre-employment screening coordination, and providing high-touch, responsive communication to candidates during their transition. This is a highly focused administrative role ensuring all new-hire records are systematically cleared and that candidates have a clear, supportive channel to get their pre-employment questions answered.  

This is an office-based role directly related to the administrative processing of incoming TSMC Arizona employees. The incumbent will focus heavily on system records, data verification, candidate query management, and administrative coordination to ensure candidate files are accurate and complete prior to hire.  

Responsibilities:

Employee ID Generation & Record Creation

• Create, generate, and assign unique Employee Identification numbers for all incoming hires in the HRIS system.
• Initiate and manage new-hire electronic profile setups, ensuring all personal, educational, and professional data transitions accurately from recruiting records to core HR systems.
• Review, verify, and catalog mandatory onboarding compliance documents, including Form I-9 documentation, payroll tax forms, and signed offer agreements.
• Audit profile records for spelling, date, and field accuracy to prevent downstream system, badging, or payroll errors.

Candidate Support & Communication

• Serve as the main point of contact for candidates in the post-offer stage, proactively answering questions regarding their onboarding timeline, required paperwork, and general company policies.
• Manage a centralized onboarding email inbox and phone line, ensuring candidate inquiries regarding relocation logistics, drug screens, background checks, and documentation requirements are answered promptly and professionally.
• Reach out to candidates regarding missing, incomplete, or illegible paperwork, providing clear guidance on how to successfully complete their pre-employment files.
• Send routine, scheduled milestone update emails to candidates to keep them engaged, informed, and on track for their upcoming hire dates.

Pre-Employment Screening Coordination

• Initiate, monitor, and track the progress of pre-employment background checks, drug screenings, and medical exam rosters.
• Liaise directly with third-party screening vendors to expedite delayed reports, investigate missing information, and resolve applicant documentation issues.
• Provide regular, real-time status updates on candidate clearance progress to recruiters, hiring managers, and HR Business Partners.

Administrative Tracking

• Maintain and update internal onboarding tracker spreadsheets and applicant databases daily to provide the Talent Acquisition team with visibility on candidate pipeline status.
• Assist the Talent Acquisition team with general administrative tasks, such as tracking candidate relocation expense approvals, organizing electronic employee files, and processing onboarding vendor invoices.

Minimum Qualifications/Requirements:

Education:

• Bachelor’s degree in Human Resources, Business Administration, Communications, or a related field; OR an Associate’s degree with 2+ years of dedicated administrative support experience.
• 1+ years of experience in human resources administration, recruiting coordination, onboarding administration, or a highly detailed corporate administrative role.

Technical & Soft Skills:

• Experience working with Applicant Tracking Systems (ATS), Onboarding modules, or Human Resource Information Systems (HRIS).
• High proficiency in the Microsoft Office Suite, specifically Excel (data entry, filtering, basic formatting) and Outlook (high-volume calendar and email management).
• Exceptional organizational skills with a proven track record of handling high-volume workloads and repetitive tasks with zero errors.
• Strong customer-service mindset with a friendly, patient, and professional communication style (both written and verbal).
• Proven ability to handle confidential and sensitive candidate information with extreme discretion.

Physical Requirements:

• Primarily an office-based role requiring the ability to sit for extended periods of time while working at a computer.
• Ability to use a computer, keyboard, mouse, and other standard office equipment for prolonged periods of time.
• Ability to occasionally stand, walk, reach, bend, and carry light objects.

Preferred Qualifications/Requirements:

• 2+ years of experience as an Onboarding Coordinator or Recruiting Coordinator in a high-volume hiring environment.
• Familiarity with Form I-9 compliance, E-Verify systems, and background check platforms.
• Experience in the technology, manufacturing, engineering, or semiconductor industry.
• Experience managing onboarding communications for international candidates or relocation programs.

Success Profile:

• Organizational Powerhouse — easily tracks dozens of candidates at different stages of the pre-onboarding pipeline without letting any details slip through the cracks.
• Highly Responsive & Communicative — responds to candidate inquiries and recruiter updates quickly, ensuring a warm and helpful transition experience.
• Detail-Obsessed — double-checks every roster, spelling, background report, and document to ensure absolute data accuracy.
• Execution & Action-Oriented — proactively follows up with vendors, candidates, and internal teams to prevent any data or clearance delays.
• Reliable Team Player — willing to roll up their sleeves and handle whatever administrative tasks are needed to support the Talent Acquisition department.

Shift expectations verbiage

Standard work hours: Monday through Friday  

Application Consideration Consent:

By applying to this position, I acknowledge and agree that my application and qualifications may be considered for other roles within the company. However, I reserve the right to withdraw my consent for future consideration of other roles within the company at any time.  

Candidates must be willing and able to work on-site at our Phoenix Arizona facility.  

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best—physically, mentally, and financially—our company thrives. TSMC offers a comprehensive and competitive benefits program that includes:  

• Medical, Dental, and Vision Plans: Choose the options that best fit your and your family’s needs.
• Income-Protection Programs: Financial assistance during injury or illness.
• 401(k) Retirement Savings Plan: Secure your financial future with competitive employer contributions.
• Paid Time-Off Programs and Holidays: Recharge and spend quality time with loved ones.

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083  

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic.  

We encourage all qualified individuals to apply and welcome applications from diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without reasonable accommodation. If you need an accommodation as part of the application process, please contact P_LOA@tsmc.com.  

TSMC Arizona maintains the right to change or assign other duties to this position  

All offers of employment are contingent upon the successful completion of TSMC Arizona’s pre-employment screening process. This process may include verifying the candidate’s identity, confirming legal authorization to work in the offered position’s location, educational background and a comprehensive background check, where permitted by local regulations.  

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