Training Coordinator and Administrator - Fixed Term Contract

Training Coordinator and Administrator – Fixed Term Contract

TSMC Arizona is seeking a highly reliable and enthusiastic individual, for an up to 12-month Fixed Term contract position as a Training Coordinator and Administrator

A job at TSMC Arizona offers an opportunity to work at the most advanced semiconductor fab in the United States. TSMC Arizona’s first fab will operate it’s leading-edge semiconductor process technology (N4 process), starting production in the first half of 2025. The second fab will utilize its leading edge N3 and N2 process technology and be operational in 2028. The recently announced third fab will manufacture chips using 2nm or even more advanced process technology, with production starting by the end of the decade. America’s leading technology companies are ready to rely on TSMC Arizona for the next generations of chips that will power the digital future.

As a Training Coordinator & Administrator you will support the implementation and tracking of language, intercultural programs, and other soft skills manager programs. This role is crucial in identifying system capabilities, making recommendations, implementing new ideas, and working with internal customers to support their needs within the learning system. As the Training Coordinator & Administrator, you will manage the administration and coordination of learning events and training, ensuring the smooth operation of our educational initiatives. You will play a significant role in maintaining and optimizing our learning systems, contributing to the overall success of our learning and development programs.

This is a temporary, up to 12-month fixed term, on site contract position.

Responsibilities:

1. Manage the administration and coordination of learning events and training.
2. Prepare learning materials and content for course deployments.
3. Manage training calendars, training rooms, invitations, and all related communications via Emails, LMS system, and TEAMs messages.
4. Complete course set-up, track learners’ completion status, and create reports from the LMS.
5. Identify the capabilities of SuccessFactors Learning to support TSMC’s training needs.
6. Create job aids and documentation for SuccessFactors learning processes and procedures.
7. Create, test, and launch courses in SuccessFactors Learning.
8. Serve as the main point of contact for employees with questions about systems and general L&D team inquiries.
9. Manage learning indicators and reports on a weekly and monthly basis.
10. Support learning analytics and learning and development scorecards.
11. Assist the team with additional training needs as required.
12. Maintain shared folders for L&D.
13. Perform other relevant job duties as required.

Minimum Qualifications/Requirements:

Education:

• Associate degree in Instructional Systems Design, Learning, Adult Education, or associated area required. Bachelor’s degree strongly preferred.

Technical Skills:

• Experience with learning management systems; SuccessFactors experience is a plus.
• Proficient in Excel, including pivot tables, formulas, graphs, and data analysis for report generation.
• Technical familiarity with Learning Management Systems.

Interpersonal Skills:

• Effective communication through email, Teams messages, and over the phone.
• Demonstrates customer service mindset and patience with repetitive questions and tasks.
• Strong problem-solving skills.
• Ability to work independently and as a self-starter.

Physical Requirements:

• None specified beyond common tasks.
• Candidates must be willing and able to work on-site at our Phoenix Arizona facility.

As a valued member of the TSMC family, we place a significant focus on your health and well-being. When you are at your best-physically, mentally, and financially-our company is at its best. We offer a comprehensive and competitive benefits program that provides the resources you need to help you manage your health and achieve your goals across many areas of your life. This includes a variety of medical, dental and vision plan offerings you can choose from that best fit your and your family’s needs. Additionally, TSMC provides income-protection programs to financially assist you should you experience an injury or illness, and a 401(k)-retirement savings plan to help you secure your financial future. TSMC also offers competitive paid time-off programs and paid holidays allowing you to recharge and spend time with your family and loved ones.

Work Location: 5088 W. Innovation Circle, Phoenix, AZ 85083

TSMC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic. We encourage all qualified individuals to apply, and we welcome applications from individuals with diverse backgrounds and experiences. Candidates must be able to perform the essential functions of the job with or without a reasonable accommodation. If you need a reasonable accommodation as part of this application process, please contact P_LOA@tsmc.com.