Account Manager (7361)

Position Overview:  

This opportunity is a pivotal and entrepreneurial leadership role responsible for identifying, developing, and growing new and high-potential customer relationships for TSMC. This position focuses on expanding TSMC's market reach by engaging with innovative startups and fast-growing companies, guiding them through the foundry ecosystem, and securing initial design wins that can scale into significant revenue streams. The successful candidate will leverage deep technical expertise, exceptional business acumen, and strong program management capabilities to cultivate these nascent partnerships, negotiate initial agreements, and lead cross-functional teams to ensure successful project execution, ultimately transforming emerging clients into strategic TSMC partners.  

Key Responsibilities:  

Strategic Account & Business Growth:

• Develop and execute comprehensive account strategies to achieve and exceed revenue growth targets for strategic, multi-million-dollar customer programs.
• Identify, qualify, and secure new business opportunities and design wins across TSMC's advanced process technologies (e.g., leading-edge nodes, specialty technologies for 5G, AI, HPC, automotive, IoT).
• Incubate and ramp new customer programs from initial engagement through design, tape-out, and into high-volume manufacturing, ensuring long-term revenue streams and strategic alignment.
• Manage and grow a portfolio of key customer accounts, fostering deep partnerships and driving mutual success.

Customer Relationship & Commercial Leadership:

• Cultivate and maintain strong, executive-level relationships (CTO, VP, CEO) with key customer stakeholders, acting as the primary point of contact and ensuring superior customer satisfaction.
• Negotiate complex Foundry Service Agreements, Volume Purchase Agreements, RFQs, SOWs, and other commercial terms to secure favorable business outcomes and capacity commitments.
• Implement effective pricing strategies and perform cost analysis to optimize profitability and drive growth in both new and existing business.
• Lead and oversee quarterly business reviews (QBRs) and other regular executive engagements to ensure alignment on business objectives, technical roadmaps, and issue resolution.

Technical Program Management & Problem Resolution:

• Serve as the primary customer interface for all program-related issues, proactively identifying and driving activities to closure with defined timelines and goals.
• Orchestrate and lead cross-functional teams within TSMC (e.g., R&D, process engineering, design services, manufacturing, quality, supply chain, logistics) to address customer technical issues, resolve design bottlenecks, optimize yield, and ensure speedy resolution.
• Manage Joint Development Agreements (JDAs) and technology collaborations, ensuring effective communication and successful technology transfer.
• Responsible for project planning, resource allocation, capacity planning, and issues tracking for critical customer programs.

Forecasting, Planning & Market Insight:

• Analyze customer demand forecasts and market trends to develop accurate business plans and revenue projections for assigned accounts and regions.
• Collaborate with internal logistics and planning teams to maintain yearly business plans, provide proper capacity allocation, and meet committed deliveries.
• Provide valuable market insights and customer feedback to internal product marketing and R&D teams to influence TSMC's future technology roadmaps and service offerings.

Required Qualifications:  

• Bachelor’s degree in electrical engineering, Materials Science, Physics, or a related technical discipline.
• 12+ years of progressive experience in account management, sales, business development, or senior program/product management roles within the semiconductor industry, preferably with a major foundry or IDM.
• Demonstrated track record of achieving significant revenue growth, securing major design wins, and successfully launching complex, high-volume programs in a foundry environment.
• Deep technical understanding of advanced semiconductor manufacturing processes, device physics, and the full IC design-to-production lifecycle.
• Proven ability to negotiate complex contracts and manage large commercial agreements within the semiconductor ecosystem.
• Exceptional communication, presentation, and interpersonal skills, with the ability to influence and build rapport at all levels, from technical teams to executive leadership.
• Strong leadership capabilities with experience leading cross-functional and multicultural teams, and driving consensus in a fast-paced, global environment.
• Excellent problem-solving skills and a proactive, detail-oriented approach to addressing customer challenges and managing projects.
• Ability to travel frequently, both domestically and internationally, to engage with customers and internal TSMC teams (including Taiwan).

Desired Qualifications:  

• Master’s degree in business administration (MBA) or a related technical master’s degree.
• Proficiency in Mandarin Chinese (reading, speaking, writing) is desirable for seamless communication with TSMC's headquarters and manufacturing teams in Taiwan.
• Extensive experience with TSMC's internal systems, processes, and customer engagement models.
• Active participation in relevant industry associations (e.g., IEEE, semiconductor groups).

Company Description

At TSMC, we don't just manufacture semiconductors; we power the innovations that define our future. As the world's largest and most advanced dedicated semiconductor foundry, we are the trusted partner to the global technology industry, providing the critical foundation for the next generation of AI, 5G, high-performance computing, automotive electronics, and IoT devices. Our unique business model is built on deep, collaborative partnerships, offering our customers unmatched process technologies, design enablement, and manufacturing capacity. With unparalleled R&D investment and a relentless pursuit of excellence, we empower our customers to bring their most ambitious visions to life and shape the technologies that are transforming the world. 

Diversity statement

TSMC North America, Inc. is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, or any other characteristic protected by applicable law.

TSMC is an equal opportunity employer prizing diversity and inclusion. We are committed to treating all employees and applicants for employment with respect and dignity. If you require reasonable accommodation due to a disability during the application or the recruiting process, please feel free to notify us at G_ACCOMMODATIONS@TSMC.COM. TSMC confirms to all applicants its commitment to meet TSMC’s obligations under applicable employment law. Reasonable accommodations will be determined on a case-by-case basis. 

Pay Transparency Statement

At TSMC, your base pay is only part of your overall total compensation package. At the time of this posting, this role typically pays an annual base salary between $XXX,XXX and $XXX,XXX per year. The range displayed reflects the minimum and maximum target for new hires. Actual pay may be more or less than the posted range. Factors that influence pay include the individual's skills, qualifications, education, experience and the position level and location.

TSMC’s total compensation package consists of market competitive pay, allowances, bonuses and comprehensive benefits. We also offer extensive development opportunities and programs.